Excellent proximity to the airport via shuttle which conveniently connects you for your journey. We came in late due to a flight delay on Air Canada part. The lovely ladies at the cafe were amazing and very hospitable! Sara, the lady at the restaurant was super attentive and cheery! I wish I could say the same of the attending manager the evening before - her customer service experience was super lacking especially under the circumstances, it felt very dehumanizing. Props to the gentleman at the desk for his kind gesture in offering an old stranded lady a bottle of water at 2 am. It is the little things that count especially in these times and under unfortunate conditions, it is important that we do not forget that when we are in places of service and hospitality that it’s part of the territory to embody the values and qualities we signed up for in the first place. Situations happen and when they are not the fault of a customer; a little bit of kindness and compassion goes a long way!!! The ladies at the cafe know this. Katelyn and Lisa I think her name is. Hopefully the lady manager from the night before gets that memo. :) ***editing to say it has taken over a week for my security deposit to be refunded to my credit card. I have sent an email and I am waiting on a response for this. I would like my security deposit refunded promptly, thank you.

For an airport hotel, this one is quite good. I booked through a third party and the rates were way less than the other comparable hotels in the area. They run an airport shuttle twice an hour, and I'm my experience, it was efficient and timely. Ask for a high floor away from elevator, and on a quiet side of the hotel. It's an airport hotel near major roadways, so there's going to be some noise, but it's not terrible. Rooms aren't huge, but they're clean and have been recently renovated. Each room has a microwave, mini-fridge, and coffee/tea. The beds are very comfortable - def on the softer side, which I like. The Vancouver drinking water is good, and the hotel tap water was not bad tasting. Staff is attentive and professional. Shout-outs to Jamie and Jamie, both work in the restaurant/bar, and are lovely humans. Restaurant/bar is quite nice, with a casual, comfortable atmosphere, and serves food/drink all day/eve. Gym is large and has several machines. If you have a car, be prepared to spend $25/nt (as of June, 2026) on parking fees.

Airport hotel. Getting to it is the only issue, but an excellent haven for air travelers. Very reliable 24 hour shuttle to terminals. Relaxing casual lounge and dining area with variable seating arrangements from stools at counter to sofas. Quick food prep 6 am-10 pm. Coffee and snack bar open 6 am-2 pm. Rooms quiet. Dedicated breakfast room with buffet and menu ordering available.

I had a great stay here a couple of weeks ago! The staff were friendly and helpful from the time I arrived until I left. The hotel is located conveniently close to the airport, so I didn't have to take an Uber from home for my early flight. The gym is well equipped with everything you need for a quick workout. I had a restful sleep, which is usually rare for me in a hotel. The rooms were very modern and clean, and the bed was more comfortable than mine at home! Would definitely stay again!

This hotel has a really nice lobby that welcomes you, with kind staff ready to help you out. This hotel has free luggage storage which is great since we landed early in the morning. The room was clean and modern, but our air conditioner did not work. We did get it fixed quickly which was nice. Maintenance was very kind. Bathroom fan was broken but it’s not too big of an issue. Hotel is quiet especially given that it is next to a busy airport. If you’re lucky, you can see planes landing super clearly out your window against the backdrop of the mountains.

We've been here twice.It's an amazing place.The room has everything for your comfort.It's clean and cozy. It's so quiet and peaceful here, and their king beds are so comfortable that you're ready to skip your plane to enjoy a longer nap. The airport is 7 minutes away.We will definitely come back here again and we will recommend this hotel to our friends.

This was one of the best places we stayed in Vancouver. Beautiful hotel, well located and includes free shuttle bus. I was really surprised because I liked how our room was spacious , great bathroom, and comfortable beds. They have a restaurant inside which was good. Anyway, it is a very good option to stay in Vancouver

The room was newly updated, modern, and very comfortable. The airport shuttle was confusing on arrival , no signs or schedule at the airport or online. At the hotel, though, the schedule was clearly posted, the shuttle ran on time, and the driver was very friendly. I arrived at 12 :30pm and asked about early check-in, but was quoted $60 even though check-in is at 3 pm. I would’ve preferred being told the room wasn’t available. Overall, an excellent stay. Great location close to the subway. I’d stay here again.

Beware parking their long-term, we stayed there for one night and the room was nice but our car was not their when we returned from our vacation a week later. When we checked in we told the front desk when we would be flying back & how long we needed to leave our vehicle there as we were flying out the next morning and paid accordingly. When we got back from vacation a week later our vehicle was gone and it took them half an hour to figure it out & that they had accidentally had it towed resulting in us missing our ferry that we had booked. We were told by the front desk and manager on shift that they can see in the system that we had paid to park and that they would reimburse us for the towing fees as it was their fault. A few days later the manager Moutaz Abu-Sulieman call us and said that they would not be reimbursing us for the towing fees because we only paid up until that day to have the vehicle stored there and that they towed it that day so it's not their fault even though we told the front desk when we were coming back and we were supposed to be good until midnight that night. Eventually after fighting with them for a couple days they did reimburse us for the Towing fees but it was very greasy of the manager Moutaz to try and do that to us.

Water pressure in the shower was good. Reading lights were cool on either side of the bed. Bed was comfy. USB chargers beside the bed. You could Chromecast or connect a laptop for streaming services on the TV. Ample parking and a great place to stay if you are traveling out of YVR - very close proximity to the airport. Bathroom was a little tight to have more than one person getting ready. The Tide restaurant was nice - great ambiance. Menu was geared more to fish dishes and was a little over priced. A good experience, non the less. Great checkout time (noon).