We were booked this hotel by the airline that cancelled our flight. We wanted to leave this review for the two ladies working the front desk on the night of 2/28. After a 20+ hour day of travel, the last thing you want to do is check into a hotel after a cancelled flight. Upon entering, these ladies had a warm and friendly smiles and made check in a breeze. Any questions and requests that we had were resolved extremely quickly. Thank you!

One of the nicest places I've ever stayed in. Love the view from the 16th floor and the sliding barn door style room dividers between bedroom and bathroom and living room. Lovely. Included organic tea which I appreciate, free parking as a guest. I would have liked a house coat so I could enjoy the outdoor heated pool on the fifth floor without having to walk through the halls in just my bathing suit.

Close to YVR, newish facilities on a hotel site consisting of three Bonvoy hotels. Restaurant,coffee and bar on-site. Good service, clean and not outrageously priced.(I'm looking at you YVR Fairmont!). No wonder it's the go to location for numerous flight crews.

After a long day of airport delays and cancelled flights I checked into this hotel and was greeted by Mia at the front desk. She was extremely welcoming and professional. She even gave us a free upgrade. Wonderful service in the restaurant also.

By far the worst Marriott hotel I have stayed. The room is old (even though the bathroom looks newish) with thin walls that don’t have any function blocking noise from outside of the room. We stayed in room 312 for two nights this winter, and there was a terrible low-frequency pounding sound on and off that woke me up at 2am and lasted for almost 40 minutes. It came back at 7:30am next morning. The noise came from either the rooms up- or downstairs. I went downstairs to told the staff at 2 at the middle of the night and it seemed like the only thing they did was adding a note of noise complaint. On top of this, when I mentioned this noise and the terrible experience to their staff at check-out, the staff didn’t even offer any apology. As a Marriott gold elite member I’m very disappointed about the experience with Marriott at Richmond this time. This hotel shouldn’t be qualified for a 4-star hotel. It’s at most a 3-star!!

Good place to stay n room is clean n cozy feel. Morning breakfast buffet is good but it is not much selection for there is no any selection of cold cut n smoke salmon like before. If it is the case, the current price/costs seems too pricey.... Come n see.

Nice atmosphere hotel n restaurant staff are nice n serving with professional. Front desk staff are very nice n friendly. Food selection are good n esp the breakfast menu. There are good number of free parking on site. Come n check it out. Cheers.

The Vancouver Airport Marriott Hotel has an excellent location, especially if you need quick access to the airport or nearby amenities. However, the room layout is quite unusual and honestly not very appealing. In many of the rooms, you actually have to walk through the bathroom to get to the bedroom area — a very strange and inconvenient setup that doesn’t feel comfortable or practical. The on-site restaurant is decent but definitely on the expensive side. Room service is also priced quite high, which might not feel worth it for many guests. On the positive side, the hotel does offer a Marriott Bonvoy lounge, which is a nice touch. You can grab some complimentary pop and snacks, which adds value for members. Overall, it’s an okay stay — great location, but the room design and pricing could be much better.

We stayed there 2 nights and it was extremely great. Our room was very nice and large. Restaurant service and food was great. The front desk were helpful and delightful

I loved the layout of the room with the bathroom in the middle. My less than rating is the result of no coffee in the room or downstairs lobby. I needed a coffee first thing and for the price of the accommodation I expect to be caffeinated on my way out.